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FAQ

WHAT SHIPPING OPTIONS ARE AVAILABLE ON LOOKLUV.COM?

Currently we are only able to accept online orders to shipping addresses within the United States. We do not ship internationally.

WILL I BE CHARGED SALES TAX ON MY LOOKLUV.COM PURCHASE?
We are required by law to charge state and local taxes for sales to residents of the state of Rhode Island.

WILL MY LOOKLUV.COM PURCHASE ARRIVE GIFT-WRAPPED?
All LookLuv.com purchases arrive in our signature packaging.

CAN I INCLUDE A PERSONALIZED GIFT MESSAGE WITH MY PURCHASE?
Yes, you will have the option upon checkout to include a personalized message for your gift purchase. It will be included in an envelope with your purchase 

WHAT IF I NEED EXTRA HELP OR ADVICE ABOUT MY PURCHASE?
Please don’t hesitate to contact us with any questions or concerns you might have regarding your order.  We strive to make your experience with LookLuv.com special and we are here to help you Luv your Look! Contact us at service@lookluv.com or call 1-401-438-9060 and ask for LookLuv customer service, our knowledgeable customer service representatives will answer any of your questions.

IS IN-STORE PICKUP AVAILABLE FOR ITEMS PURCHASED ON LOOKLUV.COM?
LookLuv.com jewelry is available online only.

HOW CAN I MAKE RETURNS OR EXCHANGES?

RETURN POLICY

LookLuv provides FREE RETURN SHIPPING (within the continental US only.  Any unworn merchandise you would like to return for a full refund must be sent back to LookLuv. within 5 business days of receipt of product.  Items are eligible for an exchange for up to 15 days after the receipt of product.

For any inquiries concerning returns or exchanges, please contact Customer Service via email at service@lookluv.com .or call 401-438-9060 and ask for LookLuv customer service.

All sales are final on permanently discounted or marked down merchandise.  Sale or clearance items are NOT eligible for return or exchange.

ARE PRICES ON LOOKLUV.COM SUBJECT TO CHANGE?
Prices on LookLuv.com are subject to change without notice. Please expect to be charged the price for the merchandise you buy as it is listed on the day of your purchase.